Alta Banka depositors can now collect their insured deposits, up to EUR 50,000 each, at Poštanska štedionica branches starting at 9 am.
- Payouts cover insured deposits up to EUR 50,000 per depositor, plus accrued interest.
- Payout locations are published on the Deposit Insurance Agency and Poštanska štedionica websites.
- An online portal allows clients to book appointments to reduce crowding and waiting times.
- Deposits above EUR 50,000 can be claimed as the remainder in the bankruptcy proceedings.
- The National Bank of Serbia revoked Alta Banka's license on October 30, and the Deposit Insurance Agency was appointed bankruptcy administrator.
Payouts of insured deposits to clients of Alta Banka, which is now in bankruptcy, begin at 9 am through Poštanska štedionica (Post Savings Bank). The payout is capped at EUR 50,000 per depositor and covers all insured deposits together with accrued interest.
The list of payout locations has been published on the websites of the Deposit Insurance Agency and Poštanska štedionica. An online portal for booking appointments is also available, intended to reduce crowding and waiting times at branches.
What clients with larger deposits can do
Depositors whose claims exceed EUR 50,000 can file the remaining part of their claim in the bankruptcy proceedings.
Background
The National Bank of Serbia revoked Alta Banka's operating licence on October 30. The Deposit Insurance Agency was then appointed as bankruptcy administrator. Its Management Board decided that Poštanska štedionica would act as the paying bank for the insured amounts owed to Alta Banka depositors.
Poštanska štedionica earlier informed Alta Banka clients that appointment booking for the payout of insured deposits had been enabled on its website. Clients are advised to check the published list of payout locations before visiting a branch.
Frequently asked questions
How much can Alta Banka depositors collect as insured deposits?
Depositors can collect up to EUR 50,000 per depositor, covering all insured deposits together with accrued interest.
Where can I collect my insured deposit from Alta Banka?
Payouts are made at Poštanska štedionica branches. The list of payout locations is published on the websites of the Deposit Insurance Agency and Poštanska štedionica.
Can I book an appointment for the payout?
Yes, Poštanska štedionica has enabled an online portal for booking appointments, which is meant to reduce crowding and waiting times at branches.
What happens if my deposit is larger than EUR 50,000?
Depositors with claims above EUR 50,000 can file the remaining part of their claim in the bankruptcy proceedings.
